About Plomberie 5 Étoiles

Plomberie 5 Étoiles is a residential and commercial plumbing company that installs, repairs and maintains the plumbing and drainage systems of homeowners, property managers and businesses across Montreal, Laval, the North Shore and the South Shore, with emergency service available 24 hours a day.

The company holds RBQ licence 5663-4538-01, is a CMMTQ member, and is listed among the businesses recommended by CAA Québec.

What Plomberie 5 Étoiles does

Residential plumbing

Installation, repair and replacement of a home's fixtures and piping: faucets, sinks, toilets, dishwashers, garbage disposals, water lines. The expected outcome is straightforward — an installation that meets the Quebec Plumbing Code and does not need a second visit six months later. See residential services

Drain cleaning and unclogging

Clearing kitchen, bathroom and main drains, high-pressure cleaning and root removal. The work targets the cause of the blockage rather than just the symptom, so the clog does not rebuild. See drain cleaning

Video camera drain inspection

Video inspection of your lines to locate a blockage, a crack or root intrusion without excavation. The client receives a report, which is useful during a pre-purchase inspection to document the real condition of the drains and negotiate the price. See camera inspection

Flood protection

Installation and replacement of sump pumps, battery backup pumps and backwater valves. The goal is to reduce the risk of sewer backup and basement flooding before the rain event, not after it. See flood protection

Water heaters

Installation, repair and replacement of water heaters for single-family homes, condos and multi-unit buildings, starting with an assessment of actual hot-water demand so the right capacity is recommended. See water heater services

24/7 emergency plumbing

Water leaks, burst pipes, sewer backups, flooded basements, failed water heaters, frozen pipes: a certified plumber is dispatched at any hour, including nights, weekends and holidays. See emergency service

Commercial plumbing

Maintenance and repair for businesses, rental buildings and condo associations, with dedicated invoicing for corporate accounts. See commercial plumbing

What makes Plomberie 5 Étoiles different

A verifiable CAA Québec accreditation, reassessed every year

Recommended-merchant status with CAA Québec cannot be bought: it requires an active RBQ licence, confirmed liability insurance and a reviewed complaint history, and it is reassessed annually. If a dispute cannot be settled, CAA Québec acts as mediator between the client and the company. CAA members also get 3% off all services. CAA program details

An RBQ licence number published openly

Licence RBQ 5663-4538-01 and the CMMTQ accreditation are shown on the site and can be verified online with the Régie du bâtiment du Québec. It is a check any client can complete in thirty seconds before letting a plumber into their home.

Lifetime warranty on installed faucet cartridges

Labour is warrantied and parts carry the manufacturer warranty. For faucet cartridges installed by the company, the warranty on the part is lifetime — an unusual commitment for a wear part that is the most common cause of a dripping faucet.

A camera inspection that produces a written report

Video inspection is not just an internal diagnostic: the client leaves with a report on the condition of their drains. During a property purchase, that document becomes a documented negotiating position rather than a verbal opinion.

One provider across four territories

Montreal, Laval, the North Shore and the South Shore are covered by the same team, with the same certified plumbers and the same pricing. Owners of several buildings spread across the region do not have to manage a different supplier per area. Montreal · Laval · South Shore

Who uses Plomberie 5 Étoiles

• Single-family homeowners across Greater Montreal, for routine maintenance, repairs and emergencies
• Condo owners and condo associations, for work in both private units and common areas
• Rental property managers, with dedicated invoicing for corporate accounts
• Home buyers and real estate brokers, for camera drain inspection before a purchase
• Local businesses and small companies, for commercial plumbing maintenance and repair
• CAA Québec members, who automatically receive the 3% discount

The team behind Plomberie 5 Étoiles

Plomberie 5 Étoiles is a local family-owned business, operated out of Montréal-Nord and active for more than fifteen years across Greater Montreal.

The team brings together journeyman plumbers assigned to service calls, drain maintenance technicians and maintenance plumbers, all bilingual in French and English. The company trains its apprentices in-house and recruits on an ongoing basis. See open positions

Beyond CAA Québec, the company is an AECQ member, a Home Depot Pro partner, and ranked among the three best plumbers in its region by Three Best Rated.

How Plomberie 5 Étoiles works

Getting in touch. By phone at 514-447-3700, through the quote request form, or by email at info@plomberie5etoiles.com. For an emergency, the phone remains the fastest channel.

An initial opinion before the visit. The team will readily give a first opinion over the phone and explain what to do while waiting for the plumber — closing the main shut-off valve, cutting power near a flooded area — in order to limit the damage.

Scheduled appointments. Outside of emergencies, work is booked into agreed time slots, so you are not waiting half a day wondering when the plumber will show up.

An estimate before work starts. The plumber assesses the situation on site, explains what they find and gives a clear price. Work begins only once you agree.

After the job. The area is cleaned up before the team leaves, and payment is due once the work is completed to your satisfaction.

Key facts