--- title: 'Broken Main Drain in Montreal: A Guide to Forms & Procedures' url: 'https://www.plomberie5etoiles.com/en/drain-inspection-report-montreal' markdown: 'https://www.plomberie5etoiles.com/en/drain-inspection-report-montreal.md' lang: en date: '2026-05-06' description: "Navigating a Broken Main Drain in Montreal: Essential Forms and Procedures Experiencing a broken main drain can be a daunting scenario for any property owner. In Montreal, addressing this issue requires prompt action and adherence to the city's specific regulations and procedures. This article out…" --- ![Broken Main Drain in Montreal: A Guide to Forms & Procedures](https://www.plomberie5etoiles.com/user/themes/interwest/images/en/drain-cleaning-tips.png) # Navigating a Broken Main Drain in Montreal: Essential Forms and Procedures ![Inspection Report Montreal](https://www.plomberie5etoiles.com/images/i/n/s/p/e/inspection-report-montreal-9417cc1a.webp?g-b1ebab99) Experiencing a **broken main drain** can be a daunting scenario for any property owner. In Montreal, addressing this issue requires prompt action and adherence to the city's specific regulations and procedures. This article outlines the essential forms and steps you must take to ensure a smooth and compliant resolution to your plumbing emergency. ## Step 1: Identifying the Issue Before you contact the City of Montreal, it's crucial to confirm that the problem is indeed with the main drain. Signs of a broken main drain include water backing up into the house, a noticeable sewage smell, or unusual gurgling sounds from the drains. We recommend contact a [professional plumber](https://www.plomberie5etoiles.com/en) to determine if it is a blocked drain or broken drain before reaching out to the city of Montreal. Once you've identified these symptoms are related to a broken main located on the city side, it's time to take action. ### Step 2: Contacting the City of Montreal The City of Montreal has specific procedures for dealing with broken main drains to protect public health and the environment. The first step after having a [plumbing inspection your drain with a camera](https://www.plomberie5etoiles.com/en/video-camera-inspection) is to **contact the city's 311 information service** to report the issue. They will provide guidance on immediate steps and inform you about any specific forms or procedures required. #### Step 3: Filling Out the Necessary City Forms For a broken main drain, the City of Montreal will require you to fill out one or more of the following forms: - **Camera Inspection:** The first step the city will ask for is a recording of a camera inspection done by a certified licensed plumber with his RBQ and CMMTQ numbers. - **Inspection Report:** This form initiates the process, allowing you to formally request an inspection or intervention by city services. It is important to provide the city of Montreal with detailed information about the issue and your property to expedite the process. - **Permit Application Form:** If the repair involves excavation or other significant work, you'll likely need a permit. This form should be submitted along with your service request, including details about the proposed work, the contractor's information, and any other relevant details. - **Compliance Declaration:** After repairs are completed, a compliance declaration may be required to certify that the work meets the city's standards and regulations. This form is typically filled out by the contractor or plumber who performed the repair. #### Step 4: Hiring a Professional Plumber While the city can provide guidance and, in some cases, **drain inspection services**, the actual repair of a broken main drain is usually the property owner's responsibility if it lands on their property. It's essential to hire a licensed and experienced plumber familiar with Montreal's plumbing codes and regulations. They can also assist in filling out any necessary forms. ##### Step 5: Following Up After submitting the required forms and completing the repairs, follow up with the City of Montreal to ensure all paperwork is in order and that the repairs meet local standards. This may involve scheduling a final inspection or submitting additional documentation as requested by the city. ###### Understanding Sewer Connection Responsibilities for Property Owners ![City of Montreal](https://www.plomberie5etoiles.com/images/c/i/t/y/-/city-of-montreal-732fbd34.webp?g-b1ebab99) Property owners play a crucial role in ensuring the smooth operation of sewer connections. It's their duty to keep these connections in **optimal condition**, which includes routine **maintenance, timely replacements, and necessary repairs**. This responsibility extends beyond the boundaries of their property, reaching up to where their sewer lines connect with the city's main sewer under the street. For instance, if **[tree roots obstruct](https://www.plomberie5etoiles.com/en/drain-root-removal)** the drainage system or there's a **[blockage in the sewer line](https://www.plomberie5etoiles.com/en/drain-cleaning)**, even if it's located under city land, the property owner must address these issues promptly. This requirement is outlined in local by-laws, emphasizing the importance of property owners in maintaining public health and safety. However, when it comes to **structural issues** within the **sewer connections** situated under **public areas**, the municipality steps in. These repairs are typically scheduled between **May and November** to avoid the challenges posed by winter conditions, unless there's an urgent problem that demands immediate attention. By highlighting the shared responsibilities between property owners and the city, this approach ensures a collaborative effort in maintaining a functional and efficient sewer system. For comprehensive details and further guidance, please **visit the official City of Montreal website**. **[Click here](https://montreal.ca/en/how-to/apply-to-have-sewer-connection-repaired)** to access a wealth of resources and specific guidelines regarding sewer connection responsibilities and maintenance or **contact 311** (Outside Montréal: 514-872-0311). Dealing with a broken main drain in Montreal requires understanding the city's specific procedures and regulations. By promptly identifying the issue, contacting the city, filling out the necessary forms, and hiring a [qualified plumber](https://www.plomberie5etoiles.com/en), you can navigate this stressful situation with confidence. Remember, timely and compliant action not only resolves the immediate problem but also helps prevent future plumbing emergencies. ###### What our clients have to say ![Lison Côté](https://lh3.googleusercontent.com/a/ACg8ocK4vgy9PzgS2__E76I34W7FqlW2CGcPEyr3XHY4Tef3M_adBw=s64-c-rp-mo-br100)Lison Côté 9 months ago Service rapide, sympathique et professionnel. Wow. Merci ![Laurence Corbeil](https://lh3.googleusercontent.com/a/ACg8ocJCmTUaFDMGpoZHdZENcpfu7u2pZlmYolLEl72K6c8upl1RhA=s64-c-rp-mo-br100)Laurence Corbeil 11 months ago Le service était bon, rapide, et conseils pertinents! ![Yann Laliberte](https://lh3.googleusercontent.com/a-/ALV-UjVuIJ9qH2b3FDTzfGZkgvOpjQyToKom_gIEgSoIGRBCDe5AelsZcQ=s64-c-rp-mo-ba3-br100)Yann Laliberte 9 months ago Courtois, rapide et professionnel, merci. ![Claude Massy](https://lh3.googleusercontent.com/a-/ALV-UjUc8n83Q72QK6wlgg4FaPCh5V_yMitbPujm68KO7qxMLZ7-owBkAg=s64-c-rp-mo-ba2-br100)Claude Massy 2 years ago Super inspection avec la caméra. Même à l’avance de son temps . Très sympathique et bonne explication du travail. Je recommande vraiment. Mon plombier était Zoiubir. Merci à Alex. 😄 ![Philippe Bélanger-Roy](https://lh3.googleusercontent.com/a-/ALV-UjUwi1y36zhxlAL4uSJSdvr_aUgebmrRdCOxnyOgstQbQzN_Devs=s64-c-rp-mo-br100)Philippe Bélanger-Roy 2 years ago Très bon service, j'ai appelé et j'ai eu le service la même journée et je suis satisfait du travail, ça été rapide. Je remerci plombier Zoubir. Et merci Alex. ![Chantal Labelle](https://lh3.googleusercontent.com/a/ACg8ocJuo-iPl0YTdXExUDJ1P-klmq0YSn5iFDXynBZc92aZmIaQxQ=s64-c-rp-mo-br100)Chantal Labelle 1 year ago Très bon service, rapide, efficace et courtois, je recommande. Merci:) ![Sandra Assaf](https://lh3.googleusercontent.com/a-/ALV-UjUljdG4QYV2J8sYA3ppSNz4Tw_2gw0t497RBIJxwtU6UWOKsUQ=s64-c-rp-mo-br100)Sandra Assaf 2 years ago J’ai trouve l’expérience avec Plomberie 5 etoiles tres facile et rapide. Entre le moment ou je vous ai contacte et le moment que le plombier est arrive, a peine 2 heures. Et puis, Zoubir a ete tres rapide pour regler le … [Read full review on Google](https://maps.app.goo.gl/nyAfCnzjv1Zy714s8) ![Maryse Corriveau](https://lh3.googleusercontent.com/a/ACg8ocKGkEitKd1TTqVx7q1VcD3s_UZ3qEcwwk4e2f7-09n8uwgOjw=s64-c-rp-mo-br100)Maryse Corriveau 2 years ago Excellent service, disponible rapidement et s'assure de la qualité des travaux avant de quitter les lieux. Très aidant et servi avec le sourire. ![Caroline Marie](https://lh3.googleusercontent.com/a-/ALV-UjWSfpo7_mVZ3MBWJi4M-A6LECrfejKnAr2WSOLe5zJMSXvYbqxeGQ=s64-c-rp-mo-ba3-br100)Caroline Marie 3 years ago J'ai fait appel à leurs services pour une toilette totalement bouchée. Le plombier, Walid, est arrivé dans l'heure suivant mon appel. Très professionnel et très attentionné, et il s'est assuré que tout soit parfaitement … [Read full review on Google](https://maps.app.goo.gl/nyAfCnzjv1Zy714s8) ![natalie cloutier](https://lh3.googleusercontent.com/a/ACg8ocKvHaULGr5J7qJWD6gqPOyIrNPKBHe865aRPNZqaGh3KF80aQ=s64-c-rp-mo-br100)natalie cloutier 3 years ago Nous avons obtenu un rdv rapide pour une réparation de tuyauterie et le plombier est arrivé à l'heure. Il était gentil, poli et il semblait avoir beaucoup d'expérience, ce qui était rassurant. Il m'a bien expliqué la si… [Read full review on Google](https://maps.app.goo.gl/nyAfCnzjv1Zy714s8) ![Hermo G](https://lh3.googleusercontent.com/a/ACg8ocLEpFf5h9_RyvTVApc8HfRNTvS5XZo3PdXQ_F4r3IGT5ZJbIg=s64-c-rp-mo-br100)Hermo G 3 years ago Excellent travail, très rapide et efficace. Ils ont fait une bonne vérification par caméra et un débouchage du drain principal. Merci plombier Zoubir!!! Je suis contant je vous le conseille : ) ![Lyne Duquette](https://lh3.googleusercontent.com/a/ACg8ocLQ4V9I1Ys7teZrskk88aCSJwqamvaNU9ft_XoJaYrF15PSFA=s64-c-rp-mo-br100)Lyne Duquette 1 year ago Très professionnel et efficace et de bons conseils ![Alain Le Pon](https://lh3.googleusercontent.com/a-/ALV-UjVLqrD8QDU54A-dskXicw6hNy8ItlwH4CZLv7_gYH-9hWbs45i5=s64-c-rp-mo-br100)Alain Le Pon 2 years ago Super travail, merci au plombier Zoubir, qui était très rapide et efficace! Merci Drains 5 étoiles vous de bons plombiers. ![Karine Boily](https://lh3.googleusercontent.com/a/ACg8ocKTUQgs6Oxa1FwPLGcN86SCtZfoljSAOkN7SdFQxKqsuxfW3g=s64-c-rp-mo-br100)Karine Boily 8 years ago Excellent service, Gary à été très compétent pour tout déboucher à peu de frais. Leurs tarifs sont vraiment excellent. Je vous les recommande sans hésiter. En plus il ne sont pas alarmiste, ce qui est rassurant! ![Robert Chagnon](https://lh3.googleusercontent.com/a-/ALV-UjWqk3c_fhfiTOxwK78HK3Bvv8Ikqm5LmIYf-8f-GUzZdHh7Jtk=s64-c-rp-mo-ba2-br100)Robert Chagnon 3 years ago Service très rapide. Inspection du tuyau d’égout a bien démontré le problème. Le tuyau a bien été débouché. Excellent travail par le plombier. ![Jacqueline Ouellette](https://lh3.googleusercontent.com/a-/ALV-UjVD-5og6jj5k-yCkTiGP1XoVzR90gWL71_LBXI5urHMqgTO7fLd=s64-c-rp-mo-br100)Jacqueline Ouellette 3 years ago M. Soubire a effectué une très bon travail! Il est très professionnel! Merci beaucoup et il est certain que si j’ai des travaux à faire effectuer, je prendrai Plomberie 5 Étoiles. Mme Jacqueline ![karolane cote](https://lh3.googleusercontent.com/a/ACg8ocL4-I_3hhR0WJFmKx45-9lT_2H7A_NWMsTkrWjzT67qwwMz_Q=s64-c-rp-mo-br100)karolane cote 2 years ago Super service, le plombier Zoubir a réussi à débloquer mon drain bloquer par un écureuil au 2e étage je le recommande à tous , Service très professionnel ![Nicolas Rouleau](https://lh3.googleusercontent.com/a/ACg8ocKaM2t5htklInyb4FTad1OlSbHrAdOTUgzZuHWsN95mui8a6Q=s64-c-rp-mo-br100)Nicolas Rouleau 3 years ago Très satisfait de résultat! Service très rapide! Je conseille! Merci Zouber! ![Nikolay Hristov](https://lh3.googleusercontent.com/a/ACg8ocLgDC4V9OM7oFrNlg4QfwujiD2sU5nqoZRtfb1GTnuVTAjxiQ=s64-c-rp-mo-br100)Nikolay Hristov 3 years ago Excellent service. Très rapide. Merci au plombier Zoubir. Je vous le réfère. ![Guy Roy](https://lh3.googleusercontent.com/a-/ALV-UjXNreWKBBVjAKPjuP3rh7ICKAR6Jkaoi4lgaSh1aViDBSLR6sbY=s64-c-rp-mo-ba12-br100)Guy Roy 2 years ago Super travaille. Merci Plomberie 5 étoiles Très rapide et courtois Plombier Z ![Vertigo Stardust](https://lh3.googleusercontent.com/a-/ALV-UjX6hRmaXkybnk-TTVIZ2KebCIHvhzQqBu4K55sa6xb0pWlY7dU=s64-c-rp-mo-ba12-br100)Vertigo Stardust 7 years ago Well done guys, they've earned their 5 stars My kitchen sink wasn't flushing despite the underneath pipes being clean. My basement toilet was out of order. I called them at 9:30am, the man clearly explained the fees wit… [Read full review on Google](https://maps.app.goo.gl/nyAfCnzjv1Zy714s8) ![Lison Côté](https://lh3.googleusercontent.com/a/ACg8ocK4vgy9PzgS2__E76I34W7FqlW2CGcPEyr3XHY4Tef3M_adBw=s64-c-rp-mo-br100)Lison Côté 9 months ago Fast, friendly, and professional service. Wow. Thank you. ![Laurence Corbeil](https://lh3.googleusercontent.com/a/ACg8ocJCmTUaFDMGpoZHdZENcpfu7u2pZlmYolLEl72K6c8upl1RhA=s64-c-rp-mo-br100)Laurence Corbeil 11 months ago The service was good and fast, with relevant advice. ![Yann Laliberte](https://lh3.googleusercontent.com/a-/ALV-UjVuIJ9qH2b3FDTzfGZkgvOpjQyToKom_gIEgSoIGRBCDe5AelsZcQ=s64-c-rp-mo-ba3-br100)Yann Laliberte 9 months ago Courteous, fast, and professional. Thank you. ![Chantal Labelle](https://lh3.googleusercontent.com/a/ACg8ocJuo-iPl0YTdXExUDJ1P-klmq0YSn5iFDXynBZc92aZmIaQxQ=s64-c-rp-mo-br100)Chantal Labelle 1 year ago Very good service, fast, efficient, and courteous. I highly recommend them. Thank you :) ![Claude Massy](https://lh3.googleusercontent.com/a-/ALV-UjUc8n83Q72QK6wlgg4FaPCh5V_yMitbPujm68KO7qxMLZ7-owBkAg=s64-c-rp-mo-ba2-br100)Claude Massy 2 years ago Great camera inspection, even earlier than scheduled. Very friendly and gave clear explanations of the work. I truly recommend them. My plumber was Zoiubir. Thanks to Alex. ![Sandra Assaf](https://lh3.googleusercontent.com/a-/ALV-UjUljdG4QYV2J8sYA3ppSNz4Tw_2gw0t497RBIJxwtU6UWOKsUQ=s64-c-rp-mo-br100)Sandra Assaf 2 years ago I found my experience with Plomberie 5 Etoiles very easy and fast. From the time I contacted you to the plumber's arrival, it took barely 2 hours. Zoubir quickly fixed the kitchen drain blockage in about 5 minutes, check… [Read full review on Google](https://maps.app.goo.gl/nyAfCnzjv1Zy714s8) ![Maryse Corriveau](https://lh3.googleusercontent.com/a/ACg8ocKGkEitKd1TTqVx7q1VcD3s_UZ3qEcwwk4e2f7-09n8uwgOjw=s64-c-rp-mo-br100)Maryse Corriveau 2 years ago Excellent service, quickly available, and they made sure the work quality was right before leaving. Very helpful and provided with a smile. ![Caroline Marie](https://lh3.googleusercontent.com/a-/ALV-UjWSfpo7_mVZ3MBWJi4M-A6LECrfejKnAr2WSOLe5zJMSXvYbqxeGQ=s64-c-rp-mo-ba3-br100)Caroline Marie 3 years ago I called them for a completely clogged toilet. The plumber, Walid, arrived within an hour of my call. Very professional and attentive, and he made sure everything worked perfectly before leaving. The only downside was th… [Read full review on Google](https://maps.app.goo.gl/nyAfCnzjv1Zy714s8) ![natalie cloutier](https://lh3.googleusercontent.com/a/ACg8ocKvHaULGr5J7qJWD6gqPOyIrNPKBHe865aRPNZqaGh3KF80aQ=s64-c-rp-mo-br100)natalie cloutier 3 years ago We got a quick appointment for a plumbing repair and the plumber arrived on time. He was kind, polite, and clearly very experienced, which was reassuring. He explained the situation, showed me the repairs he made, and ex… [Read full review on Google](https://maps.app.goo.gl/nyAfCnzjv1Zy714s8) ![Hermo G](https://lh3.googleusercontent.com/a/ACg8ocLEpFf5h9_RyvTVApc8HfRNTvS5XZo3PdXQ_F4r3IGT5ZJbIg=s64-c-rp-mo-br100)Hermo G 3 years ago Excellent work, very fast and efficient. They did a good camera inspection and cleared the main drain. Thank you plumber Zoubir! I am very happy and recommend you. ![Lyne Duquette](https://lh3.googleusercontent.com/a/ACg8ocLQ4V9I1Ys7teZrskk88aCSJwqamvaNU9ft_XoJaYrF15PSFA=s64-c-rp-mo-br100)Lyne Duquette 1 year ago Very professional, efficient, and gave great advice. ![Alain Le Pon](https://lh3.googleusercontent.com/a-/ALV-UjVLqrD8QDU54A-dskXicw6hNy8ItlwH4CZLv7_gYH-9hWbs45i5=s64-c-rp-mo-br100)Alain Le Pon 2 years ago Great work, thanks to plumber Zoubir, who was very fast and efficient! Thanks to Drains 5 Etoiles, you have good plumbers. ![Karine Boily](https://lh3.googleusercontent.com/a/ACg8ocKTUQgs6Oxa1FwPLGcN86SCtZfoljSAOkN7SdFQxKqsuxfW3g=s64-c-rp-mo-br100)Karine Boily 8 years ago Excellent service. Gary was very competent and unclogged everything at low cost. Their rates are really good. I recommend them without hesitation. They are not alarmist, which is very reassuring. ![Robert Chagnon](https://lh3.googleusercontent.com/a-/ALV-UjWqk3c_fhfiTOxwK78HK3Bvv8Ikqm5LmIYf-8f-GUzZdHh7Jtk=s64-c-rp-mo-ba2-br100)Robert Chagnon 3 years ago Very fast service. The sewer pipe inspection clearly showed the issue. The pipe was successfully unclogged. Excellent work by the plumber. ![Jacqueline Ouellette](https://lh3.googleusercontent.com/a-/ALV-UjVD-5og6jj5k-yCkTiGP1XoVzR90gWL71_LBXI5urHMqgTO7fLd=s64-c-rp-mo-br100)Jacqueline Ouellette 3 years ago Mr. Soubire did a very good job. He is very professional. Thank you very much, and if I need plumbing work in the future, I will choose Plomberie 5 Etoiles. ![karolane cote](https://lh3.googleusercontent.com/a/ACg8ocL4-I_3hhR0WJFmKx45-9lT_2H7A_NWMsTkrWjzT67qwwMz_Q=s64-c-rp-mo-br100)karolane cote 2 years ago Great service. Plumber Zoubir managed to unblock my drain clogged by a squirrel on the second floor. I recommend him to everyone. Very professional service. ![Nicolas Rouleau](https://lh3.googleusercontent.com/a/ACg8ocKaM2t5htklInyb4FTad1OlSbHrAdOTUgzZuHWsN95mui8a6Q=s64-c-rp-mo-br100)Nicolas Rouleau 3 years ago Very satisfied with the result! Very fast service! I recommend them! Thanks Zouber! ![Nikolay Hristov](https://lh3.googleusercontent.com/a/ACg8ocLgDC4V9OM7oFrNlg4QfwujiD2sU5nqoZRtfb1GTnuVTAjxiQ=s64-c-rp-mo-br100)Nikolay Hristov 3 years ago Excellent service. Very fast. Thanks to plumber Zoubir. I recommend him. ![Guy Roy](https://lh3.googleusercontent.com/a-/ALV-UjXNreWKBBVjAKPjuP3rh7ICKAR6Jkaoi4lgaSh1aViDBSLR6sbY=s64-c-rp-mo-ba12-br100)Guy Roy 2 years ago Great work. Thanks Plomberie 5 Etoiles. Very fast and courteous. Plumber Z. 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