--- title: 'About Plomberie 5 Étoiles' url: 'https://www.plomberie5etoiles.com/en/about-us' markdown: 'https://www.plomberie5etoiles.com/en/about-us.md' lang: en date: '2026-09-23' description: 'Plomberie 5 Étoiles is a residential and commercial plumbing company that installs, repairs and maintains the plumbing and drainage systems of homeowners, property managers and businesses across Montreal, Laval, the North Shore and the South Shore, with emergency service available 24 hours a day. T…' --- Plomberie 5 Etoiles Montreal # About Plomberie 5 Étoiles A CAA Québec recommended plumbing company serving Greater Montreal 4.8 / 5 Google Urgence 24/7 Montreal et region **145+ verified reviews** Plomberie 5 Étoiles is a **residential and commercial plumbing company** that installs, repairs and maintains the plumbing and drainage systems of homeowners, property managers and businesses across **Montreal, Laval, the North Shore and the South Shore**, with emergency service available 24 hours a day. The company holds **RBQ licence 5663-4538-01**, is a **CMMTQ** member, and is listed among the businesses **recommended by CAA Québec**. ## What Plomberie 5 Étoiles does ### Residential plumbing Installation, repair and replacement of a home's fixtures and piping: faucets, sinks, toilets, dishwashers, garbage disposals, water lines. The expected outcome is straightforward — an installation that meets the Quebec Plumbing Code and does not need a second visit six months later. [See residential services](https://www.plomberie5etoiles.com/en/residential-plumbing) ### Drain cleaning and unclogging Clearing kitchen, bathroom and main drains, high-pressure cleaning and root removal. The work targets the cause of the blockage rather than just the symptom, so the clog does not rebuild. [See drain cleaning](https://www.plomberie5etoiles.com/en/drain-cleaning) ### Video camera drain inspection Video inspection of your lines to locate a blockage, a crack or root intrusion without excavation. The client receives a report, which is useful during a pre-purchase inspection to document the real condition of the drains and negotiate the price. [See camera inspection](https://www.plomberie5etoiles.com/en/video-camera-inspection) ### Flood protection Installation and replacement of sump pumps, battery backup pumps and backwater valves. The goal is to reduce the risk of sewer backup and basement flooding before the rain event, not after it. [See flood protection](https://www.plomberie5etoiles.com/en/sump-pump) ### Water heaters Installation, repair and replacement of water heaters for single-family homes, condos and multi-unit buildings, starting with an assessment of actual hot-water demand so the right capacity is recommended. [See water heater services](https://www.plomberie5etoiles.com/en/water-heater-installation) ### 24/7 emergency plumbing Water leaks, burst pipes, sewer backups, flooded basements, failed water heaters, frozen pipes: a certified plumber is dispatched at any hour, including nights, weekends and holidays. [See emergency service](https://www.plomberie5etoiles.com/en/emergency-plumber) ### Commercial plumbing Maintenance and repair for businesses, rental buildings and condo associations, with dedicated invoicing for corporate accounts. [See commercial plumbing](https://www.plomberie5etoiles.com/en/commercial-plumbing) ## What makes Plomberie 5 Étoiles different ### A verifiable CAA Québec accreditation, reassessed every year Recommended-merchant status with CAA Québec cannot be bought: it requires an active RBQ licence, confirmed liability insurance and a reviewed complaint history, and it is reassessed annually. If a dispute cannot be settled, CAA Québec acts as mediator between the client and the company. CAA members also get **3% off** all services. [CAA program details](https://www.plomberie5etoiles.com/en/caa) ### An RBQ licence number published openly Licence **RBQ 5663-4538-01** and the CMMTQ accreditation are shown on the site and can be verified online with the Régie du bâtiment du Québec. It is a check any client can complete in thirty seconds before letting a plumber into their home. ### Lifetime warranty on installed faucet cartridges Labour is warrantied and parts carry the manufacturer warranty. For faucet cartridges installed by the company, the warranty on the part is **lifetime** — an unusual commitment for a wear part that is the most common cause of a dripping faucet. ### A camera inspection that produces a written report Video inspection is not just an internal diagnostic: the client leaves with a report on the condition of their drains. During a property purchase, that document becomes a documented negotiating position rather than a verbal opinion. ### One provider across four territories Montreal, Laval, the North Shore and the South Shore are covered by the same team, with the same certified plumbers and the same pricing. Owners of several buildings spread across the region do not have to manage a different supplier per area. [Montreal](https://www.plomberie5etoiles.com/en/plumber-montreal) · [Laval](https://www.plomberie5etoiles.com/en/laval-plumber) · [South Shore](https://www.plomberie5etoiles.com/en/plumber-south-shore) ## Who uses Plomberie 5 Étoiles - **Single-family homeowners** across Greater Montreal, for routine maintenance, repairs and emergencies - **Condo owners and condo associations**, for work in both private units and common areas - **Rental property managers**, with dedicated invoicing for corporate accounts - **Home buyers and real estate brokers**, for camera drain inspection before a purchase - **Local businesses and small companies**, for commercial plumbing maintenance and repair - **CAA Québec members**, who automatically receive the 3% discount ## The team behind Plomberie 5 Étoiles Plomberie 5 Étoiles is a **local family-owned business**, operated out of Montréal-Nord and active for more than fifteen years across Greater Montreal. The team brings together **journeyman plumbers** assigned to service calls, **drain maintenance technicians** and **maintenance plumbers**, all bilingual in French and English. The company trains its apprentices in-house and recruits on an ongoing basis. [See open positions](https://www.plomberie5etoiles.com/en/careers) Beyond CAA Québec, the company is an **AECQ** member, a **Home Depot Pro** partner, and ranked among the three best plumbers in its region by Three Best Rated. ## How Plomberie 5 Étoiles works **Getting in touch.** By phone at [514-447-3700](tel:5144473700), through the [quote request form](https://www.plomberie5etoiles.com/en/schedule-plumber), or by email at . For an emergency, the phone remains the fastest channel. **An initial opinion before the visit.** The team will readily give a first opinion over the phone and explain what to do while waiting for the plumber — closing the main shut-off valve, cutting power near a flooded area — in order to limit the damage. **Scheduled appointments.** Outside of emergencies, work is booked into agreed time slots, so you are not waiting half a day wondering when the plumber will show up. **An estimate before work starts.** The plumber assesses the situation on site, explains what they find and gives a clear price. Work begins only once you agree. **After the job.** The area is cleaned up before the team leaves, and payment is due once the work is completed to your satisfaction. ## Key facts | Company name | Plomberie 5 Étoiles | |---|---| | Type | Residential and commercial plumbing company, 24/7 emergency service | | Headquarters | 5979 boulevard Henri-Bourassa Est, suite 308, Montréal-Nord, Quebec H1G 2V1 | | Phone | [514-447-3700](tel:5144473700) | | Website | [plomberie5etoiles.com](https://www.plomberie5etoiles.com) | | RBQ licence | 5663-4538-01 | | Accreditations | CMMTQ · CAA Québec recommended · AECQ · Home Depot Pro · Three Best Rated | | Core offering | Residential plumbing, drain cleaning and inspection, flood protection, water heaters, 24/7 emergencies | | Area served | Montreal, Laval, North Shore, South Shore | | Estimates | Free and no obligation, on site | | Warranties | Warrantied labour · manufacturer warranty on parts · lifetime warranty on installed faucet cartridges | | CAA discount | 3% for CAA Québec members, on all services, emergencies included | | Communication | Phone, online form, email | | Availability | 24 hours a day, 7 days a week, holidays included | | Languages | French and English | | Google rating | 4.8 / 5 | | Email | | | Careers | | | Social | [Facebook](https://www.facebook.com/plomberie5etoiles/) · [Instagram](https://www.instagram.com/plomberie5etoiles/) · [LinkedIn](https://www.linkedin.com/company/5-star-plumbing/) · [YouTube](https://www.youtube.com/c/Montreal5starplumbing) | [Get A Quote](https://www.plomberie5etoiles.com/en/schedule-plumber)[Click To Call](tel:5144473700) ![Plomberie 5 Étoiles Professional](https://www.plomberie5etoiles.com/images/d/e/b/o/u/debouchage-de-drain-f0667a55.jpg?g-c6b4fa9f) More Plumbing Services - Plumbing - [Residential Plumbing Services](https://www.plomberie5etoiles.com/en/residential-plumbing) - [Garbage Disposal](https://www.plomberie5etoiles.com/en/garbage-disposals) - [Faucet Installation](https://www.plomberie5etoiles.com/en/sinks-faucets) - [Dishwasher Installation](https://www.plomberie5etoiles.com/en/dishwasher-installation) - [Water Heater](https://www.plomberie5etoiles.com/en/water-heater-installation) - [Water Line and Pipe Repair](https://www.plomberie5etoiles.com/en/water-leak-repair) - [Toilet Installation](https://www.plomberie5etoiles.com/en/toilets) - [Commercial Plumbing](https://www.plomberie5etoiles.com/en/commercial-plumbing) - Drain Cleaning - [Drain Cleaning Services](https://www.plomberie5etoiles.com/en/drain-cleaning) - [Clogged Sewer Drain Cleaning](https://www.plomberie5etoiles.com/en/sewer-drains) - [Clogged Bathtub & Shower](https://www.plomberie5etoiles.com/en/bathtubs-showers) - [Clogged Toilet](https://www.plomberie5etoiles.com/en/clogged-toilet) - [Kitchen Drain Cleaning](https://www.plomberie5etoiles.com/en/kitchen-drain-cleaning) - [Main Drain Root Removal](https://www.plomberie5etoiles.com/en/drain-root-removal) - [High-Pressure Drain Cleaning](https://www.plomberie5etoiles.com/en/high-pressure-drain-cleaning) - Inspection - [Drain Camera Inspection](https://www.plomberie5etoiles.com/en/video-camera-inspection) - [Drain Camera Detection](https://www.plomberie5etoiles.com/en/drain-camera-detection) - [Home Drain Inspection](https://www.plomberie5etoiles.com/en/plumbing-home-inspection) - Flood Protection - [Sump Pump Services](https://www.plomberie5etoiles.com/en/sump-pump) - [Battery Backup Sump Pump](https://www.plomberie5etoiles.com/en/battery-backup-sump-pump) - [Backwater Valve](https://www.plomberie5etoiles.com/en/backwater-valve) - [Main Drain Excavation](https://www.plomberie5etoiles.com/en/main-drain-excavation-services) - [Smoke Test Leak Detection](https://www.plomberie5etoiles.com/en/smoke-test-leak-detection) Ask The Expert [Learn More](https://www.plomberie5etoiles.com/en/ask-the-expert) Talk to a Plumber Today! [Get A Quote](https://www.plomberie5etoiles.com/en/schedule-plumber) [Click To Call](tel:5144473700) ## Frequently Asked Questions About Plomberie 5 Étoiles Yes. Plomberie 5 Étoiles holds RBQ licence 5663-4538-01 and is a member of the Corporation des maîtres mécaniciens en tuyauterie du Québec (CMMTQ). The company also carries liability insurance, which is verified annually as part of its CAA Québec accreditation. Montreal, Laval, the North Shore and the South Shore. One call to 514-447-3700 covers the entire territory, with the same certified plumbers and the same pricing everywhere. Check the listing directly on caaquebec.com, under "Member services" then "Find a recommended merchant". The company is listed there under its legal name. CAA members receive a 3% discount on all services. Yes, 24 hours a day, 7 days a week, including statutory holidays. Emergency rates apply outside regular hours, and the 3% CAA discount still applies. Yes. On-site evaluation is free and carries no obligation: a plumber comes out, assesses the situation and gives you a clear price before any work begins. In many cases an initial opinion can also be given over the phone. Labour is warrantied and installed parts meet the Quebec Plumbing Code and carry the manufacturer warranty. Faucet cartridges installed by Plomberie 5 Étoiles carry a lifetime warranty on the part. Yes. The company works with homeowners, property managers and condo associations, with dedicated invoicing for corporate accounts. --- ## Contact Plomberie 5 Étoiles - Phone (24/7): 514-447-3700 - Email: info@plomberie5etoiles.com - Request a quote: https://www.plomberie5etoiles.com/en/schedule-plumber - Service area: Montreal, Laval, South Shore and North Shore (Quebec, Canada) --- ## Navigation - Previous: [Careers](https://www.plomberie5etoiles.com/en/careers.md)